Mike helped us plan our New Year's trip to Jamaica. He gave us excellent recommendations for hotels and excursions. He was knowledgeable and thorough in his service. He went above and beyond to ensure that we were happy and well taken care of. He was quick to respond with any questions that came up and it was comforting knowing that we didn't need to worry about any of our transportation or lodging. We will definitely be using Mike for future vacations!
Trent
Salem, OR
A trip to Italy has occupied the first place on my bucket list for quite some time. I can now check it off as it occurred in May 2017. I am astonished at the itinerary that Mike assembled for our trip. To say the least it was fantastic. Every detail was thought out and included. From the prebooked taxi upon arrival in Rome to the booked water taxi in Venice to take us to the airport for our flight home. Each hotel was wonderful-in Rome steps from The Spanish Steps, in Florence just down the street from the Duomo, the hotel in Lake Como on the lake and finally the Venetian hotel sitting directly on the Grand Canal. Even the prebooked English speaking tours were easy with guides that certainly knew what they talked about. Plus he gave us enough time to rest and do dome exploring on our own. I cannot thank Mike and Kelly for their expertise in the planning of this trip.
Maggie's mom
Spotsylvania, Va
Mike is terrific! Our family recently traveled to St. Kitts at the beginning of the Coronavirus outbreak in the US. When we left, the risk for travel was Level 1. Five days later, the travel risk had escalated to Level 4 and the US government had issued a warning for all international travelers to return to the US immediately. Mike reached out to us immediately with options to get home. He helped us book tickets on the next available flight out and made sure we had all the information needed to get through customs as smoothly as possible. He checked in at each leg of the trip home to make sure there were no hiccups. Mike helped make an extremely stressful situation with very anxious travelers much easier. Mike is more than an excellent travel agent, he is an individual who truly cares about his clients, their safety and overall experience. Thank you, Mike!
Kim
Buffalo, NY