Mike was very knowledgeable and through throughout the entire planning process. It was nice to know that we could trust Mike to not only schedule everything for us, but also constantly offer a variety of options for each aspect of our trip. We will absolutely be using Mike again for our travel needs in the future!
Tara
Orchard Park, NY
Our family had a vacation that we will always remember because of Mike’s knowledge and dedication to making this such a special trip! He went above and beyond in finding just the right resort for our big family that would enable us to all be together and maximize our experience in Disney World. I had no worries because he had everything organized and was always available whenever we had questions. He made all the reservations for us, getting up early to make sure we were able to have the experience we wanted. He even assisted us with the technology piece associated with a Disney trip. I’m not the most tech savvy, but I didn’t need to be because he took care of it. We all had such an amazing time together and I wouldn’t have been possible with Mike SantaLucia. I really can’t recommend him enough! His kindness, professionalism, knowledge, and dedication are unmatched!
Lisa
Warminster PA
Mike is terrific! Our family recently traveled to St. Kitts at the beginning of the Coronavirus outbreak in the US. When we left, the risk for travel was Level 1. Five days later, the travel risk had escalated to Level 4 and the US government had issued a warning for all international travelers to return to the US immediately. Mike reached out to us immediately with options to get home. He helped us book tickets on the next available flight out and made sure we had all the information needed to get through customs as smoothly as possible. He checked in at each leg of the trip home to make sure there were no hiccups. Mike helped make an extremely stressful situation with very anxious travelers much easier. Mike is more than an excellent travel agent, he is an individual who truly cares about his clients, their safety and overall experience. Thank you, Mike!
Kim
Buffalo, NY