(33 Reviews)
100% Recommended

Michael Santalucia

Hamburg, NY
Advisor Specializing in Hawaii, Alaska & Europe

When my wife and I opened SantaLucia Travel, LLC our primary ambition was to help people see the world while making memories with the people they love. Whatever your travel dreams, we put our expertise and passion for the industry to good use, pla...
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Specializing in Norwegian Cruise Line

Pride of America off the coast of Kailua-Kona
Pride of America off the coast of Kailua-Kona

After over 15 years as a travel professional, it’s important to me to form strong, honest relationships with my clients. I get to know their wishes, wants, and needs; then I match them to the ship and itinerary that fits them best. I also believe in having a strong relationship with the products I sell, and I definitely have that with Norwegian Cruise Line. I previously served for two years on their travel agent advisory board, where I got to know their leadership team very well. All I can say is, the company has great people both onboard their ships and off. I’ve sailed with them over 40 times, and I personally know the officers on several ships, which makes it easier for me to help my clients. Bliss, Escape and Encore are amazing ships, particularly for multi-generational families of all sizes. My favorite NCL ship, however, is the Pride of America, which sails only in Hawaii. Hands down, that Hawaiian itinerary is one of the best in cruising.

My Reviews

29 of 45 people found this review helpful
Four girls in the Emerald Isle.
Mike SantaLucia organized our family trip to Ireland and did a superb job. He kept our interests in mind when planning out everything. His guidance and suggestions as to the choice of airlines, the hotel accommodations and places of interest to see helped us make the most out of our trip. He even recommended alternate activities if the weather was unsuitable on a particular day. We will definitely use him again.
By  Lynne  from  Hamburg, NY
Traveled to  Ireland ~ Europe
I would recommend this agent to my family and friends
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33 of 53 people found this review helpful
Best trip of our lives
Mike was extremely helpful. He helped us plan our honeymoon to meet our specific needs, and found us the perfect vacation spot. He was always prompt in getting back to us to answer our questions, and touched base with us several times leading up to the trip with specific advice to make our travel easier. He also took the time to set up a package for our honeymoon that made it extra special. We were referred to Mike through a mutual friend, and we're glad we went through Mike to book our trip because it far exceeded our expectations and truly was the best trip of our lives.
By  Anthony and Viviana  from  Telford
Traveled to  Playa Mujeres ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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20 of 31 people found this review helpful
Best Travel Agent Ever
Mike goes above and beyond. He's not finished with his job helping you enjoy a great vacation, until your home again.
By  Patty  from  Orchard Park, NY
Traveled to  Caribbean Sea ~ At Sea ~ At Sea
I would recommend this agent to my family and friends
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31 of 53 people found this review helpful
Wonderful visit to Ireland
Hi Mike,
Our trip to Ireland was great. As you know, Ireland is a wonderful place. We enjoyed many beautiful sights, exhibits and museums. We spent time walking around touristy areas as well as non- touristy neighborhoods and loved them all.

I especially want to thank you for your suggestion for me to purchase additional car insurance to cover the wheels, mirrors and glass. While filing out the paperwork, I listened to several Hertz employees tell costumers that the extra insurance was available, but “not really necessary”. Once on the roads, it was very obvious that the extra insurance is important! And, by the way, to my relief, the inspector upon my returning the car did not mention the new scratches, and neither did I!!

The first Hotel we stayed in, the Granville Hotel, was lovely. Everything about it was wonderful. The room was pretty, comfortable and the hotel restaurant pub was equally lovely and the food was great. All the staff was eager to do anything to make our
By  Mom K  from  Elma, NY
Traveled to  Ireland ~ Europe
I would recommend this agent to my family and friends
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35 of 61 people found this review helpful
knows cruise industry inside out, and lots of tricks to make my experience the best!
I cant say enough good things about SantaLucia travel. Mike will bend over backwords to get thing done and knows his business better than any agent I have ever dealt with (any I travel A LOT, and have very high standards!). Mike even took time away from this years Suberbowl to ensure I could get in on a cruise special that was expiring that night! Mikes customer service and travel knowledge is truly outstanding!!! He works very hard at what he does, and is very dedicated!!
By  Pete  from  orchard park, NY
Traveled to  
I would recommend this agent to my family and friends
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Destination Expert:

  • Hawaii
  • Alaska
  • Caribbean
  • Europe
  • Mediterranean

Travel Specialist:

  • Cruises
  • Luxury Cruises
  • River Cruises

Top Travel Partners:

  • Norwegian Cruise Line

Certifications/Awards:

  • CTA
  • Certified Travel Associate (CTA)
  • CLIA Elite Cruise Counsellor (ECC)
  • Luxury Cruise Specialist (LCS)
  • Hawaii Destination Specialist
  • Alaska Specialist

Industry Affiliations:

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