Mike is terrific! Our family recently traveled to St. Kitts at the beginning of the Coronavirus outbreak in the US. When we left, the risk for travel was Level 1. Five days later, the travel risk had escalated to Level 4 and the US government had issued a warning for all international travelers to return to the US immediately. Mike reached out to us immediately with options to get home. He helped us book tickets on the next available flight out and made sure we had all the information needed to get through customs as smoothly as possible. He checked in at each leg of the trip home to make sure there were no hiccups. Mike helped make an extremely stressful situation with very anxious travelers much easier. Mike is more than an excellent travel agent, he is an individual who truly cares about his clients, their safety and overall experience. Thank you, Mike!
Kim
Buffalo, NY
Mike is extremely organized and thorough in planning trips for us. Every detail is taken care of which is great because it eliminates a lot of hassle that would happen if we tried to do this ourselves. For example, on our recent trip to Italy, when visiting Venice, he arranged a guide to meet us at the train station and take us to the water taxi which took us to our hotel. We had never been to Venice before so we had no idea we even needed to get a water taxi. We would have wasted a couple of hours sorting that all out. Instead, we got to do an extra tour of a site we had really wanted to see which was a way better use of our time and money!! It truly is a pleasure to work with Mike SantaLucia; and, I recommend him without any reservations at all.
Holly
Detroit, MI
Mike has been wonderful in helping me plan our family cruise, he goes way above and beyond to do what is needed. He is always available to answer questions and provide excellent advice. I will definitely use his services again. Excellent travel agent.
Alicia
fredonia, New York